As the nature of our plugins and themes has been digitally delivered along with being non-tangible goods, we would not be able to offer charge backs or refunds for various purchases made with us. You would be required to read our FAQs along with the Terms of Service cautiously prior to buying your plugin or theme. In addition, as always, you could contact us or email questions in advance.
No, we don’t offer phone consultation services. This allows us to keep the cost comparatively lower for our dedicated customer community. However, we would answer email as quickly as possible. WE would also offer ticketed support through our Help Desk.
It actively responds to various support requests in our normal business hours. These would be Monday to Friday, 8 a.m.-5 p.m. Central Standard Time. The Help Desk has been closed or surviving on support staff in the predefined holidays.
You could download the products easily from the Member Panel. In addition, you could also view your subscription information, access Help Desk and manage your website licenses.
You could view a wide list of licensed websites from the Login Page.
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